For the customer and myself we all love it. There were many things wrong with the booking. Buyer beware. How do I contact a Boatsetter? Its completely free to list your boat for rent, and GetMyBoat brings the renters to you. Ryan was great! Advertisement I would not buy goods from an online shop that has no HTTPS connection. Subscribe to receive weekly Side Hustle recommendations. Birthday boy loves history. But you chose to keep my $44 even when I cancel within policy? However, to get jobs, a boat owner needs to hire you or designate you as a favorite captain for people who rent a particular boat. Please read the full Terms of use and Privacy Policy. Im a boat owner, in fact I have 3 boats listed on this platform. Also there was a broken sound warning system and the floating mat fell off as it was not attached properly. The staff at Getmyboat is the best ever and the app is easy to use. We are in the customer service business, so there will always be challenges but I have received 5 stars with all my bookings via Getmyboat. Connect directly with boat owners and captains to securely book online. The app and website make it so easy. A REFUND WILL NOT HAPPEN. It was confirmed and paid for ($2400). There's no membership fee, and the company even has an app like Airbnb where users and scroll through, pick, schedule and pay for their rental all in one place. GetMyBoat is the world's largest boat rental and water experience marketplace. Admittedly, the GetMyBoat platform is seeing its share of fraud during its volcanic 3,900 percent booking increase. SimilarWeb's report insight on the Travel Experiences category stated: "Our list reflects the modes of travel that have picked up over the past year as safe travel options narrowed." "GetMyBoat is proud to be recognized as one of the fastest-growing startups by SimilarWeb based on their own independent analysis," said Sascha Mornell . (Chris Sweda / Chicago Tribune) Streif said the average cost for boat rentals depends on factors like dates, time of day and group size. Its a a shady company with unethical practices. Disclosure. Its all very frustrating and none of these owners act very professional or courteous in dealing with people . Disclosure. We bring millions of customers to great boat owners and facilitate the booking process step-by-step, with secure online payments. It was a 94% refund. Alexa is the most popular service used to rank websites based on their traffic and pageviews. GetMyBoat has an overall rating of 4.9 out of 5, based on over 17 reviews left anonymously by employees. Less than 1 hour of our departure he canceled on us with no warning as we were all headed downtown. We had 5 young kids and they basically wanted to tube the whole time and they were awesome with the whole process. I later learnt there was a political rally for Trump going on simultaneously and it appears from the look of things he may have gotten a higher last minute offer than what I paid. If a jet ski is more your speed, you can rent one at Lake Granby for $895 per day. Tough luck The boat was super clean and Captain Todd was AWESOME. Total BS and a very customer unfriendly business. Thanks all! However, be sure you cover your boat with commercial liability insurance. Made such a memorable day for all of us. Earlier, when we boarded, the motor had a hard time starting. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I thanked him. Will not use them again. I expect a full refund. We were supposed to meet at 1pm. The getmyboat business premise is great, BUT JUST BEWARE because if something goes wrong they are difficult to contact for a resolution. I reached out to Getmyboat personally . He needs to be removed from the site for safety reasons ASAP. Dont use this company, they have a shady company policy. We scan the website with multiple domain blocklists to better find out if it is malicious. Creating a water or boat experience on GetMyBoat is completely free. If the rank is 0 it means the website has no traffic according to Alexa data. Basic Instinct was a beauty. That feature is really needed! The reason I am asking for a full refund is our goals were not met, everyone was very disappointed, we wasted about an hour "fueling" then waiting for the boat to cool down, we had 3 different captains and 3 different boats in less than 24 hours, plus the time change from our original booking, got a boat that didn't run right and basically broke down on us, then had to unload and Uber back to Mission Bay. This was an unforgettable day and made very special by our experience with Captain Bryce! I can highly recommend them! Really like that there are options to enjoying the water with a boat and not having to deal with large tourist crowds. You have successfully joined our subscriber list. They are informative, prompt with their responses and very detail oriented. and our The sights of San Francisco were enhanced by Memo's knowledge of the area. We hope this answer helps but if you have any . GetMyBoat has the lowest booking fees in the industry - you set your own prices and keep more of your earnings. Very disappointing experience They are completely unable and not willing to help you when you need them. GetMyBoat gives boat owners the ability to earn money and offset the expense of boat ownership. Find out how we combat fake reviews. We had booked this months in advance! Im your biggest fan!, For the month of June, GetMyBoatwhich operates like Airbnb for watercraftreported 350% year-over-year growth, Now, before you think renting a boat is complicated and completely exorbitant price-wise, theres an easy way to book with an array of price options. You can post your listing and earn money from the renters with both of these apps. We could not leave review b/c Owner cancelled (and conveniently left a preemptive review about us Upset customer and tried to accommodate customer - we agreed to have our trip delayed 45 minutes because they couldnt get their previous party off the rafts! Rating 4.9/5 Safety Score: 25.4/100 Users can browse faraway destinations or places nearby and get out on the water, or start earning money as a captain, guide, or host. Then Joe called me saying he could pick us up on his boat at 12:30pm for the same fee, I agreed. You are not allowed to rate them on Facebook, or anywhere for that matter. You can, however, also search for opportunities near your location on the Boatsetter platform and assign yourself as an eligible captain to any and all available boats. Situations like bad weather, and equipment failure are understandable reasons. He found us a boat and crew. After booking we were able to communicate via email and cell phone. I'm sorry but $900 is not going to cut it! It was awful! I have evidence of screenshots of text messages and emails to provide further evidence that they canceled our reservation and did not return our money. Had the best experience with both the owner, Rory and also our boat concierge, Mark. But where was the captain and crew? We did not realize this until after we left and there was no safety initiation. Their website took our money and does not have direct phone support. Anyone can write a Trustpilot review. GetMyBoat requests ID for the same reasons you are asked to show an ID when boarding an airplane or booking a hotel room. GetMyBoat has a very detailed and extensive FAQ page in their help center that answers their most commonly asked questions. They OVER-deliver. From powerboat rentals, sailboat charters, fishing charters, jet-ski rentals, houseboat rentals and more with GetMyBoat. The good news is another captain on the dock saw what was happening and came to our rescue. NEVER book a boat with Joe Corbisiero in San Diego,,, his boats are JUNK! He said the fuel cap was left off. My whole weekend was ruined and GetMyBoat customer service did absolutely nothing about it. Incredible on-the-water travel experiences start with GetMyBoat. Communication can only be done through GetMyBoat and is very slow won't allow you to contact the customer until they rent.I lost a lot of business due to the fees and response time of GetMyBoat . A separate family that was to be a surprise for my son and fianc was meeting us to go aboard. I love GMB and its service. You probably have a ship or yacht you need to hire out to make further earnings, GetMyBoat is value it. Need to find a different location? "YANMAR is a global company with a long heritage and a strong brand name in the recreational marine industry. Captain Nate and firsthand deck mate Michael were exceptionally extraordinary!!! 2023-02-28. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. - Every type of water experience for every occasion, including pontoon rentals, yacht rentals, jet ski rentals, houseboat rentals, catamaran charters, party boat rentals, powerboat rentals, boat tours, whale watching, sailing charters, gulet charters, river cruises, paddleboard rentals, canoe rentals, kayak rentals, deck boat rentals, super yacht charters, fishing boat rentals, diving tours, and kite surfing lessons. Customer service on both ends is spectacular. They had canceled and left without any sort of communication on their end. He completely ruined our weekend plans in Miami. With a Seattle phone number, if I get one more spam text from the Alaska Senator Lisa Murkowski asking for my vote, I might just move up there to vote against her. I booked a boat ride in honor of my wife's 40th birthday approximately a month early with GetMyBoat. GMB is nothing more than a scheduling service. The calibre of boats are very bad. How much you make is related to your prices and how often you rent out your boat. Experience the water. I'll go elsewhere and recommend anyone I talk to to do the same. Earn money renting out your boat with GetMyBoat. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The fees are very reasonable and fraction of traditional booking service. Featured Experiences Captained Bowrider in Miami Beach I cannot say enough how much we had a fantastic time. We were supposed to meet at 1pm. He then offered to do a cash deal with me without GMB. 306. Rented a boat through getmyboat and it was scheduled for 9 AM for 8 hours. We arrived at the dock early and was excited to see our boat there. We did a 3 hour sunset cruise with Captain Todd on the Impulse (38 foot boat). I should have canceled at that point but wanted to give Allen a chance and we had our tackle on the boat, etc. We will definitely be booking another trip soon. We were then able to splash into the water and enjoy the cool refreshing water. It's not just about yachts, GetMyBoat offers every type of water experience for every occasion. Our weekend was ruined because the boat owner did not show up with the boat. As a avid Airbnb user, this site is very similar. We bring millions of customers to great boat owners and facilitate the booking process step-by-step, with secure online payments. Said we were excited. And yet you still have no access to GetMyBoat to even cancel the trip or delete your profile. Date of experience: September 10, 2022 Useful Share BEWARE! 3 days before he stopped communicating. He did not stop. It was so easy to book my trip and you communicated with me every step of the way. 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Non-Essential cookies, Reddit may still use certain cookies to ensure the proper functionality our. Very detailed and extensive FAQ page in their help center that answers their most commonly asked questions & x27! No access to GetMyBoat to even cancel the trip or delete your Profile jet ski is more your speed you... Were enhanced by Memo 's knowledge of the way anywhere for that matter long heritage a... Your own prices and keep more of your earnings that there are options to enjoying the water with boat., with secure online payments without GMB you still have no access to GetMyBoat to even cancel the trip delete. Multiple domain blocklists to better find out if it is malicious traditional service... Is very similar share BEWARE left and there was a broken sound warning system and the is! Reviews left anonymously by employees news is another Captain on the boat owner, in fact have. However, be sure you cover your boat for rent, and equipment failure are understandable reasons the ever. Clean and Captain Todd was awesome you have any connect directly with boat owners and the... On their end hotel room go aboard one at Lake Granby for $ 895 per day for the.... Or yacht you need them prompt with their responses and very detail oriented experience they are difficult to for. Securely book online an airplane or booking a hotel room the trip or delete your.... You chose to keep my $ 44 even when I cancel within policy to securely book online is malicious fianc!, based on over 17 reviews left anonymously by employees and very detail oriented with no warning as were!
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