Pressing sync does nothing. I am experiencing the same issue with the blue light. (node:27034) UnhandledPromiseRejectionWarning: Unhandled promise rejection. The one thing Google Pixel Fold needs to beat Galaxy Z Fold 5, Max's Harry Potter television series sounds like the worst idea ever, PassGAN AI can crack your passwords in seconds heres how to protect yourself. Thanks in Advance :) Resolved So my advice it to contact the support center for additional help. Once I used the correct password all was well. If all things fails and LED keep red, then it could be a problem of the internal hardware. No part of this site may be reproduced without our written permission. Firstly, you need to reconnect the power adapter to the charging base station. Step 4: Now wait for at least 20 minutes and then plug in the network. The one major problem I have with the EufyCam app is the division of motion-detection controls into two separate sections of the app. Any ideas how to reset this? One day out of warranty. Hope eufy is not pulling an Apple by deliberately using software to hold back features (e.g. You pretty much did all the trouble shooting. The downside of having a fully sealed unit means that, when the battery runs out of juice and needs recharging, the camera must be taken down from its mounting or a charging cable attached to it. I was also surprised that while I could adjust the speaker's volume (low, medium or high), the microphone has only an on-off switch, with no volume control. Add to HomeKit In my tests, I found the app and notifications to be quite responsive. Visit our corporate site (opens in new tab). Then I tried to setup my 2nd camera and it could not be discovered. at Generator.next () I have taken it to the store and got a replacement. These robovacs are designed to put maximum effort into cleaning with minimum human interference. In my tests of recorded videos, I could clearly hear anyone standing within 25 feet of the camera. Can't connect Homebase 2 (and no blue light) Queries thedynamix April 9, 2023, 7:57am 1 Hi Since about 2-3 weeks ago, my 2x eufy wireless 2k doorbell cams and eufycam 2 no longer seem to work properly. 2 weeks beyond warranty, just my luck. The web portal's only functions are monitoring the Live View, managing your cloud subscriptions and viewing cloud-stored videos all of which are well-handled by the mobile app. The company claims that the battery will last up to a year. Verify that the white power indicator on the charging base is illuminated. In addition, the sirens can be triggered manually from the Live View, as well as be set as an option in the motion-detection modes. But thats hard- and software designed by human beings so NEVER working properly! However, in my tests, I found that, at the lowest setting, the red light blinked, but the camera sometimes ignored a person walking by. In this post, we will explain to you why you get to see the solid red light on your device and what are the steps to fix the robovac red light. ( I had such issues some time ago, changed the very old router to a newer model, fine now. That said, here's how to reset your Eufy HomeBase 2: At the back of the HomeBase 2, you'll see a round hole (located a little above the SYNC/ALARM OFF button). *Blue LED working Homebase 2 - System Version: 2.1.6.9h, Subsystem Version: 1.3.0.9, Serial Number: T8010N1320XXXXXX. This Reddit is aimed at the education and support for the community. 2023 All Rights Reserved. Same here. The EufyCam 2 is currently available for $349, which includes two cameras and a base station. Had same issues with blue led. They suggested me to reset the base. I thought it was an LED short or something. The system is working fine but all of the sudden no blue light on hone base. By now, the issue must go off your Eufy robot vacuum. Solid red signal light Cause of Error Tone Resolution The wheel of the RoboVac is stuck. You switch on the status LED when you want to check whether the camera is picking you up while you modify the sensitivity and location. Initial setup of my first camera went well, I was very pleased. I have 2 x Homebase 2 and one works and the other is always red. What baffles me is theres no way to remove the videos before returning. Wonder if its a software problem? Tapping the thumbnail immediately plays the video in a separate window, which also has download and share buttons. Cloud storage & monitoring: 30-day rolling storage for $2.99/month/camera ($29.99/year/camera), or $9.99/month/10 cameras ($99.99/year/10 cameras). The new model the EufyCam 2 has gone a good distance in keeping that promise. Red light starts flashing. The geofencing screen pinpoints your home address on a map, giving you clear visual feedback when choosing whether you want the app to use a small, medium or large radius to determine when you are home or away. Leave it when the screen turns off. 2 6 comments New Thats it. A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. Front doorbell. I have 2 ISP's into my house. No WIFI but LAN problems. Try it if possible and you have the skills for plug an pray! Just replying if anyone else is having similar issues. After that, make sure the white power light shows up on your device. This will differ across models. There was no light on at all. All rights reserved. Unplugged the power then plugged in again. Dr H. T. D. S. Madusankais an electronic expert with 10 years of experience, involved in the research and development of SMART HOME systems. Continue with Recommended Cookies. Eufy need to sort this issue as it simply isnt good enough. The interface allows you to define several time periods, each of which may be set for a single day or several selected days at a time. In fact, it's nearly as good as the best home security camera that's fully wireless: the Arlo Pro 2. When charging, an orange light flashes, and when completely charged, a solid blue light illuminates. Page 6: Step 2 Setting Up The System Download the App and Set up the System Option 1 - Battery Powered Download the Eufy Security app from the App Store (iOS devices) or Google Play (Android devices). Strange thing, Powered by Discourse, best viewed with JavaScript enabled. Tap the HomeBase/Wi-Fi Chime/Wi-Fi Bridge or in the device tab. I wrote to Eufy assistance. We check over 250 million products every day for the best prices. Charging the Battery of Your Eufy Camera Simply disconnect the battery from the mount, remove the plastic cover from the charging port (this cover protects the port from the weather; reinstall it when not in use), and plug the battery into a USB micro charger. Otherwise HomeBase will not receive sufficient power to work. sskalinski@icloud.com. So, I have the one original which has a blue light sometimes, and a replacement which has no blue (or light at all, except red when rebooting) light. It came with the homebase 2. So simply the homebase is junk and no resett no matter how long you hold helps. It flashes for a minute, then solid red light. no response error all of a sudden. Huge privacy risk. (The Arlo Pro cameras are IP65.) The Eufy Homebase 2 has recently had 3 serious security exploits identified, did you know about them? Get in touch with support@eufylife.com 3 Likes Springfield April 24, 2019, 3:03pm #4 App showed disconnected. Use a powerful adapter. In case you still deal with the same issue, you may have to replace your robot vacuum's battery with a new one. I've connected it to my router and powered it up. That shouldnt have any effect on the HomeBase as it is using ethernet LAN connection. Typically, the battery life of eufy Smart Lock Touch & Wi-Fi is around one year (When the door locks and unlocks 10 times per day on average). However, the midtones were often posterized, particularly in my indoor videos. at /usr/local/lib/node_modules/homebridge-plugin-eufy-security/node_modules/eufy-node-client/build/http/http.utils.js:24:15 In the Eufy Security App, the battery status is shown by a little symbol. Tap Connection, choose Wi-Fi setup, then input the networks password. Your Eufy camera is offline if the battery has died, it has lost connection to the HomeBase and Wi-Fi, or the Eufy app requires an update. When I reverted the motion sensitivity to 4 (the default), the camera was more effective in recognizing and recording events. Create an account to follow your favorite communities and start taking part in conversations. Check if the router is reviving the internet signals. November 21, 2019 10 votes Question: What is a realistic battery life if I'm always playing with it and watching the live feed? How can I tell if the battery in my Eufy is bad? The orange light then flashes for almost another minute. Also nothing appears on my LAN devices on the router. Follow the steps below; This post was all about the reasons for robovac solid red light issue and the steps to fix it on your own. I have taken it to the store and got a replacement. How to fix the Eufy camera red light problem? Then they asked for a video of what happens. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Have a question about this project? Eufy robot vacuums are some of the most intelligent yet affordable vacuums on the market. How to Perform the Eufy Firmware Update Steps? But, unlike the Arlo camera, the Eufy's entire feature set is available regardless of whether you subscribe to a cloud plan. Charge your Eufy robot vacuum for at least 6 hours unless the light turns blue. Step 1: Make sure the internet is connected. Same exact issue. (rejection id: 8) Read moreabout us. I have connected it with ethernet cable and tried a couple of other ethernet cables but it still doesn't connect, does anyone have any advice to help please? Determine whether the filters are damp due to liquids on the floor. You pretty much did all the trouble shooting. Video Doorbell. In addition, the camera has an internal 90-decibel siren. ***> wrote: You signed in with another tab or window. If you set it to Optimal Battery Life, your video clips will be up to 20 seconds. when Apple used software to slow down phones/conserve battery on older models to force users to buy the new phones). eufyCam 2 Pro Wireless Home Security Camera System SETUP - YouTube 0:00 / 16:15 Intro eufyCam 2 Pro Wireless Home Security Camera System SETUP TechGuru Andrew 42.8K subscribers Subscribe 11K. Audio: Full duplex two-way audio. Never working properly adapter to the store and got a replacement clearly hear anyone standing within 25 of... Distance in keeping that promise setup of my first camera went well I... Had 3 serious security exploits identified, did you know about them that 's fully wireless the. Gone a good distance in keeping that promise then it could be problem! The best prices feature set is available regardless of whether you subscribe a... 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