return it to try again. There IS a software method to power off My Passport Wireless Pro via your phone/tablet! It may be just a few moments, or a few hours. North Sydney Browse to where you saved the MyPassportWirelessGen2_x.bin file and select it. Powered by Discourse, best viewed with JavaScript enabled. ET, call 1-877-487-2778 (TDD/TTY:1-888-874-7793) Outside of these hours, call 202-647-4000. And with the transfer speeds of USB 3.0, you save time when transferring large .RAW images or HD videos. Another nifty feature is the addition of Plex, an open source media server which allows you to enhance your existing media collection you can also configure the drive as a Plex server when connected to a charger. 2023 Western Digital Corporation or its affiliates. Right? Share footage from your latest shoot, or entertain an entire group, all with a single device. connected properly under my home network and mapped drive, When you turn your MPW back on while off network, do the 2-button reset (per the user manual) for System Only and start setup as it was first out of box. my laptop and mpwp idle, I figured this is kind of weird leading Each time you turn the MPWP back on pn home it will reconnect to the home wifi and you always connect your devices to home wifi and never the MPW when at home. It then allowed file access through my network and also through a mapped . They consist of a few Win laptops for W in 7 and 10, WD NAS, WDTV w/drives, Amazon Fire TVs, Chromecast, Roku, iPhones, iPads and other various wired and wireless gadgets. 3.) Connect computer to the My Passport Wireless Pro Wi-Fi network. Let's dig in. 4th 75% or above Blue 1st, 2nd, 3rd 50-74% Blue 1st, 2nd 20-49% Hi. However, the Western Digital My Passport Wireless Pro, a beefed up version of the previous drive, has arrived on our desk note that it doesnt replace the existing model, just complements it. Western Digital My Passport Wireless Pro Review Jonathan J Scott Films 61K views 5 years ago Almost yours: 2 weeks, on us 100+ live channels are waiting for you with zero hidden fees. Cost range will vary depending upon Service Level, type of device, cause of data loss, drive condition, and other factors. Follow the steps below to reduce the amount of CPU, memory and disk activity on the My Passport Wireless Pro and SSD. both the laptop and WPWP being continually on. Offer Price {{inventory.prices.sale.amountFormatted}}, {{customPromotionInfo.ctaLabel}} Please see below for more information on each method. Connect your computer to the My Passport Wireless Pro Wi-Fi network. The drive supports pass-through so you can connect to a Wi-Fi network to access the internet. Be sure MPW is ON when you do this. And a large SD-card transfer proved tedious: It took 40 minutes for half of a 59GB set of images to transfer from an SD card, and at the hour mark, we'd only gotten through 46GB. Insert the SD Card. {{relatedProducts[item.code].minPricedSKU.billingPlanName}}, By entering your email address, you agree to receive communication from Western Digital that includes news, offers and updates and acknowledge Western Digital's, {{promotionInfoPerProduct[item.code].cpJson.ctaLabel}}, Flexible payment options through Western Digital Credit, 1. Why you can trust TechRadar Details all broadcasted ones to select from and finally access to the Format the SD card in FAT-32 file system. A 2TB version carries an MSRP of $229.99, about $50 more than the Seagate 2TB wireless drive. Sure, the software setup could be smoother, and the apps need more than just a facelift, but that doesn't detract from the fact that this is the most capacious wireless hard drive you can buy, and that it can be useful (especially if you can get video to stream smoothly). It then allowed file access through my network and also through a mapped drive letter. This answer explains how to address streaming media issues using a My Passport Wirless Pro and SSD. Support for this product is ending 12/31/2024 and will no longer be available per, Setting up your My Passport Wireless is Easy, Stream or download supported media to My Passport Wireless, Navigating folders on your Mac or PC with My Passport Wireless, 01/08/2018 (1.04.17), 04/17/2017 (1.03.04), 12/30/2016(1.02.24), 07/25/2016(1.01.11), 6/21/2016 (1.01.08), My Passport Wireless, Pro, SSD & Mobile App: Limited Support, How to Get the IP Address of a WD Network Attached Storage (NAS) Device, How to Map a WD Network Drive on Windows 10 and Windows 11, Instructions to Format a Drive for Use with Windows or macOS. However, none of these did a convincing job of organizing and accessing our content. We weren't surprised to note that it weighs 1 pound, indeed hefty when compared with Seagate's Wireless Plus Mobile Storage (2TB), which weighs 0.6 pound. The latest Apple TV 4K test lets you watch four sports streams at once, Why is my iPhone beeping? Given the software stumbles and the lack of finer control over transfersnot to mention its lack of in-the-field-friendly features like a ruggedized exterior that's rated to withstand drops or inclement weatherwe can't recommend this drive for that market without reservations. My Passport Wireless Pro cannot be connected to the LAN router or connected to the internet. A little more than a month after the drive was announced and made availablethis behavior and allto consumers, WD released a new firmware (version 1.01.11) that addressed many of the glitches we experienced during our first pass of testing. Powering up got more consistent, though we did have to press the button a little harder than we'd expected. Blue 1st, 2nd, 3rd. It was more than twice as fast as the Seagate (unsurprising to us, given that that Seagate wireless model targets a value price point, and the drive was poky on other tests, too), and edged ahead of the Corsair, which scored a 248.5. You will obviously need to have compatible devices to make the most of it. The My Passport Wireless Pro unit comes with a 12.24W adapter (5.1V @ 2.4A). I use my MPW as a media file server for iPads and iPhones when we travel. Still, it was better than the first-gen WD drive, which lasted 4 hours and 39 minutes. Drivers for external drives are provided by the Windows or macOS Operating System (OS) being used and are installed when an external drive is connected to the computer. At the bottom of the Hardware page are two Power options Shut Down and Reboot.. Once the update is complete, the My Passport Wireless Pro will automatically reboot and the LED will return to the normal ON state. The 3TB version (opens in new tab) we were sent is on sale at Amazon for 200 (around $260, AU$340) while the 2TB model (opens in new tab) costs 180 (around $235, AU$305). 2 questions I asked, I went into my Windows Networking SSID In addition to the battery-gauge LED, the front face has two additional LEDs. The last time we looked at a wireless external hard drive from Western Digital the My Passport Wireless we werent really impressed. The LaCie scored 114.2MB per second on sequential read, and 113.1MB per second on sequential write, to the Wireless Pro's 112.3MB read and 111.6MB write. having used their MyBookLive for years. As with the auto-backup of our iPhone, we had no way to pause or cancel the file transfer. On Crystal DiskMark, the LaCie edged the Wireless Pro on both its sequential-read and sequential-write tests, but it's really a wash on this one. Yes, you can transfer files sans computerand for some, that will be useful. Using a web browser, open the My Passport Wireless Pro dashboard. Sign up for emails from Western Digital brands. Turning off media servers reduces the amount of CPU and memory being used on the My Passport Wireless device. Under the Manual Update section, click Update from File button and a window will pop open. The My Passport Wireless Pro is not to be confused with the entirely different (and non-wireless), two-year-old My Passport Pro ($702.19 at Amazon)(Opens in a new window) , which is a RAID model with two drives inside the shell. Those speeds are an improvement over those of the My Passport Wireless, but they don't come close to maxing out the speeds of Ultra High Speed (UHS) and UHS-1 SD cards. If I have the same issues with the new one, Ill be re-reading your emails, I figured it was caused by conditions other than the MPW was defective. My Passport Wireless Pro gives photographers and videographers portable storage to easily offload, edit and stream photos or high-definition videos in the field. We spend hours testing every product or service we review, so you can be sure youre buying the best. leaving the MPW connected? My Cloud Learning Center Looking for more information about WD products? To learn more about this, visit Western Digital Product Lifecycle Support Policy. Click Ok. This article explains what is a My Passport Wireless and My Passport Wireless Pro device. 2X 2TB samsung 980 pro. You will have visual confirmation in dashboard of the connection. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. Exchange with Amazon for another new/sealed unit, AND not with WD; they would likely send you a refurbished one! Charge your smartphone, DSLR, or other USB devices, wherever youre at with My Passport Wireless Pro. Great idea, or so we thought. Added support for My Passport Wireless SSD, Manual database rebuild is required after firmware upgrade, See knowledge base article 20684 for compatible RAW image formats, Added support for Copy All for SD/USB storage import; removed Move function, Changed SD/USB storage import folder format with additional timestamp (ISO8601). Ostensibly, the drive can stream to eight devices simultaneously at 720p, but in our experience, it struggled with just a few. The output is a standard A-type USB 3.0 receptacle. Designed to work seamlessly with mobile devices, and an SD card reader built-in, you get an all-in-one drive to streamline your workflow. the internet, after finishing the setup,. We had to go manually to Plex's site, sign up for the service with an e-mail address, and then download the software. Sadly, we couldn't get our Windows 10 test machine to connect with the drive wirelessly, either on the 2.4GHz or 5GHz channels. The bitrate of the video that is streaming from the My Passport Wireless to the device must be 150Mbps or less. Wireless Access to External USB Storage The Corsair Voyager Air 2 came in second at 7 hours even, and the LaCie Fuel remains way out in front at almost 17.5 hours. Images viewed through the app still lacked the clarity and detail of images viewed directly on a PC or via an alternate app. In some cases, we'll need to physically turn off the gas at your home. Click Ok. Price {{inventory.prices.list.amountFormatted}}, {{inventory.prices.list.amountFormatted}} You really need to discover where the problem lies within your network, and/or other reasons. do not show any longer in my network. Strong Wi-Fi Performance There's also a removable sticker with the SSID and default password of the device. And the search bar still didn't work. Whereas other drives have made a play for folks toting smartphones and tablets, WD aims the Wireless Pro not just at space-constrained mobile users but also at photographers and videographers who want a place to offload images while on the go and in the field. I never buy pricey gear that was a return. We're not delving deep on the Plex software here, but we will note that the integration could be stronger, particularly for offline use of Plex as an interface for accessing the media content of the drive. However, each time I turn off the Download the My Passport Wireless mobile app from Google Play or the Apple App store. return it for a new one. The top one is the Wi-Fi status LED, while the bottom is the drive-status LED. That's especially so since the WD Access PC software has nothing to do with the basic Web-based dashboard for the deviceand that software isn't even mentioned by name anywhere in the manual. Log into the My Passport 5 GHz WiFi SSID and Turn OFF Wifi Networks. 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