It added part-time workers, independent contractors and gig workers to the eligible categories, and it covers most of those who have had their hours cut, or been furloughed or laid off. Once states discovered the fraud, they had to dedicate resources to investigating the fraud and trying to make sure they were only paying legitimate claims. We continue to have conversations in this forum, and we hear elsewhere about the frustration for individuals whose claims have not yet been processed, she said through a Zoom interview. How can I check my claim status? Busy signal: New Mexico's unemployment office struggles to answer millions of calls for help. Tapia, from the National Employment Law Project, pointed out that state unemployment agencies around the country were underfunded, understaffed, and overburdened even before the pandemic. To meet the earnings requirement in New Mexico, both of the following must be true: One of the most disputed issues between employers and employees is whether the employee is out of work through no fault of his or her own. To get benefits, an applicant must file a claim with the state's unemployment agency. I found this out 15 weeks after I applied. Monday through Friday, from 8:00 a.m. to 4:30 p.m., the call center is open. During the weekend, the average time could be around 15 minutes. You may be eligible for regular Unemployment Insurance (UI) benefits if you lose your job. "Delays in Overhauling D.C. Unemployment Site Add to Turmoil of Coronavirus Layoffs. A how-to YouTube video that walks applicants through each step of the process. If you do get locked out, use email links. Many people are still struggling to receive benefits, and theyre getting understandably desperate, Tapia said. I have a new claim, but I am not receiving $320 in UI benefits each week. In some cases, your former employer might challenge your unemployment insurance claim, which can also result in a hold while the state agency investigates the claim. It may need to investigate and cancel checks or debit cards before issuing new ones. for more information on these requirements.). After months of fruitless phone calls, she emailed a state employee named Bill. With outdated computer systems, overwhelmed unemployment staff, fraud, and confusing claims processes, the COVID-19 pandemic has made it especially hard to get your unemployment check, debit card, or direct deposit on time. You will no longer be paid benefits on the following claim types for weeks of unemployment after September 4: Pandemic Unemployment Assistance (PUA) Pandemic Emergency Unemployment Compensation (PEUC) Pandemic Additional Compensation (PAC) New Mexico is a state that is a component of the United States of America. Your email address will not be published. Receiving Additional Income 12,500 (8.9%) were deemed ineligible for state benefits. EPPICards are issued by government agencies in 15 U.S. states. But if someone still has a source of income that pays more than $461 a week, they do not qualify for state or CARES Act unemployment. Nesbly Saenz, a mother of three and professional caregiver in Las Cruces, caught COVID-19 from a coworker in December. We would only print your name with your permission. Benefits: Timeliness and Quality Reports," Select "US Total, All First Time Payment Timeliness, 2020 Mar to 2021 Apr. Unemployment Insurance (UI) claims are processed by the New Mexico Department of Workforce Solutions (NMDWS), and there are two ways to file an unemployment claim: Whether you file online or by phone, you will need the following information to file a new claim: The work search waiver has been lifted for all claimants starting the week of Sunday May 9, 2021 through Saturday May 15, 2021. Ordinarily benefits are available for a maximum of 26 weeks, although they are sometimes extended during periods of high unemployment. For more information on work search requirements go tohttps://www.dws.state.nm.us/Work-Search-Requirement-Information. Thats led to delays in getting aid to people throughout the country. (Best solution), What Is The Age Of Consent In New Mexico? nm unemployment extension 2021 To file a claim, individuals who are unemployed as a direct result of the disaster should contact their State Unemployment Insurance agency. Whenever there are people struggling and hurting, we're not doing well enough, McCamley said. What is the state doing to speed up the process? One. I empathize with DWS. A dedicated COVID-19-specific Frequently Asked Questions page. CINCINNATI Tricia Luithle was laid off from her call center job on March 23 because of COVID-19. Another problem is that many people have unsecured mailboxes that dont lock, and thieves sometimes go around stealing mail from them. If you have any concerns about the Unemployment Insurance Tax, you can call the UI Operations Center at 1-877-664-6984, which is open Monday through Friday from 8:00 a.m. to 4:30 p.m., or you can send an email to [emailprotected]. The number of people applying for first-time unemployment claims has hovered around . Homosexuality: religous issue? (Perfect answer). New Mexico requires a one-week waiting period after your claim is filed. 2023 Shop Progreso If you have dependent children under 18, you can also receive a weekly allowance of $25 per child, for up to two children. Self-service alternatives are accessible 24 hours a day, seven days a week through the toll-free number 1-877-NM4-MYUI (1-877-664-6984). Because of a lack of supporting documents, claimant eligibility issues, or a paucity of state staff to handle the claims, unemployment claims are placed on hold. After trying to reach the DWS call center for over a month, she gave up. Edit: I've heard back and found out through NMUI that I was eligible for UI insurance in another state, due to meeting there minimum income requirements in that state. When you call (877) 644-6562, its going to ask if you want it in English, so you press 1. Travel for work-related reasons You may be eligible for benefits if you're travelling outside your commuting area for work-related purposes. The deadline to apply is June 15, 2022. https://en.wikipedia.org/wiki/List_of_New_Mexico_locations_by_per_capita_income. Check your claim status and payment history at www.jobs.state.nm.us in the Unemployment Insurance Tax ; Claims system or contact a Customer Service Agent in the UI Operations Center at 1-877-664-6984, Monday through Friday from 8:00 a.m. to 4:30 a.m. Q. The Department of Workforce Solutions, the agency that administers unemployment benefits in New Mexico, will look to the five quarters immediately preceding your claim. We use this time to gather information on your past wages, job separation, and general eligibility. In Massachusetts, for example, this process takes nine business days. Luithle said groups like this are helpful because people who are going through the same things are able to answer each other's questions. First payments may take a little longer. Failure to submit required paperwork while filing an unemployment insurance claim may result in the denial of your claim. The goal is to get answers for as many applicants as possible online without tying up the departments phone lines unnecessarily including with calls from people who did the application correctly and call to be assured of that. Jobs View All Jobs Widespread unemployment fraud has further slowed operations in some states. You must accept an offer of suitable employment. For now, while youre waiting for your benefits, the best option may be to talk to your creditors, landlord, or mortgage servicer about relief options while youre trying to get in touch with an unemployment department employee who can help with your case. You must be out of work through no fault of your own. All rights reserved. Some applicants have waited nearly a year to receive payment. The main way for a New Mexican to get their issues with benefits resolved is to contact the states unemployment call center. According to the department, if you choose direct deposit as your preferred mode of payment, you will get your money by the end of Wednesday afternoon. These benefits are financed through employers payroll tax contributions. Unemployment benefits are subject to a minimum weekly benefit of $86 and a maximum weekly benefit of $461 (in 2020). Anyone who was getting their benefits deposited to a Bank of America debit card had to switch to being paid via direct deposit or check. When you submit a payment, it may take up to three business days for the funds to be deposited into your account. About 4.9% are denied. Instead, it will end up in a long queue of claims that need a human to review them. New Mexico performed poorly in several categories including the highest percentage of the population living in poverty, lowest income growth, the lowest population aged 25 and older with a high school diploma or higher, and had the highest crime rate. 4. Not only were far more people unemployed but also people normally not eligible for benefits, such as self-employed workers, became eligible, adding to the demands on states systems. New Mexico tops the five poorest U.S. states. You must also be actively searching for work, which means making at least two job contacts each week. Widespread unemployment fraud has further slowed operations in some states. The question asked people who were recertifying their qualification for benefits if there was any reason besides sickness or injury that they couldnt work. Watch a wide-ranging conversation with New Mexico Workforce Solutions Bill McCamley, A damaged mission church near Pecos has received an influx of donations, Lobo coach makes pitch to fans: Chip in to help attract, retain players. At times, frustration over these problems has boiled over into aggression in New Mexico and elsewhere. Lietz holds a Master of Public Health in epidemiology from The Ohio State University. Despite doubling the number of phone lines and tripling the number of people manning the phones, the system is still swamped. Flickr/Aidan Wakely-Mulroney. New Mexicans can now apply for DUA at various evacuation shelters, at any Workforce Connection Center across the state, or by calling the Unemployment Insurance Operations Center at 1-877-664-6984, 7 a.m.-4:30 p.m. Monday through Friday. According to the mass.gov, mass unemployment website, and UI worker I spoke with, 21 days or three weeks is the normal time, but because I reiceved severance and this requires someone to look at the docs I submit, it can take up to 6 weeks Thanks again for the help everyone! ", The Washington Post. If a leave of absence or a reduction in hours is requested by a claimant when full-time work is available, the department must determine if a claimant is able, available and actively seeking work to be eligible for UI benefits. Unable to reach anyone on the states telephone hotline, theyve been left in financial turmoil, sometimes facing hunger or eviction without the public assistance theyd been promised. In it, she also found tips and tricks on how to get help on the phone faster. Individuals who receive a pension, either through Social Security or through a private employer, might have a claim put on hold while the state agency conducts an investigation on the amount of earnings received by the claimant. The state unemployment department might put a claim on hold, or even deny benefits, if the claimant is self-employed, paid `under the table,` or did not meet the states minimum requirements for length of employment or number of hours worked in a specified time period. "Stalled Payments, Conflicting Answers: D.C. Unemployment Woes Trigger Investigation. If you cant get through on your correct day, you may have better luck on Thursday and Friday. But even if the department is able to help the vast majority of people with their issues, that can still leave thousands out in the cold. What is time? became a familiar saying as the pandemic dragged on. You can apply for Unemployment Insurance either on our website at unemployment.labor.ny.gov or toll-free by phone at (888) 209-8124 during the hours of operation: Monday through Friday, 8 am to 5 pm. Once you file your initial claim, you will need to continue to file a claim for each week for which you are requesting benefits. Your claim is being processed, and you will get the entire amount to which you are entitled if your claim was assigned a confirmation number. If you disagree with the hearing officer's decision, you can appeal to the Department's Cabinet Secretary within 15 days. Holds on unemployment claims might also occur as a result of simple errors, such as if the applicant forgets to sign or date claims documents or provides an incorrect date of birth on the forms. In some states, the information on this website may be considered a lawyer referral service. That actually tracks fairly closely to what we experience in terms of percentages in normal times. You will also generally have good cause if you quit your job for a compelling work-related reason, such as dangerous working conditions that your employer refused to correct. So that means the vast majority of applicants are eligible for benefits.. At least 16 states have elected to opt out of federal programs paying unemployment benefits. Ebony Howard is a certified public accountant and a QuickBooks ProAdvisor tax expert. These are the busiest days of the week, and youll have a better chance of getting through on Wednesday or Thursday. (For more information, see Nolo's article, Unemployment Compensation: Understanding the Base Period.). New Mexico and ABQ News, Sports, Business and more, By Stephen Hamway / Journal Staff Writer First payment: Payment will arrive two to three weeks after your initial claim. 2,922 (about 2.4%) require additional information from the applicant, or have been denied. And when he did, they were no help. If youre filing for the first time, or the claim forms have changed, or your states filing system has changed, then its easy to make a mistake on your unemployment application. An unknown person set a state vehicle on fire at the Las Cruces DWS office just after Thanksgiving, according to reports from the city's fire department and the state police. How do I get ahold of NM unemployment? 7 Reasons You Havent Received Your Tax Refund, Federal Pandemic Unemployment Programs: How They Worked. (Solved) . It has one of the highest unemployment rates in the country with 1 in 12 out of work, and, at the same time, a worker shortage. From low birth-weight babies to violent crime, poverty is either a cause, an effect or a complicating factor in the states many dysfunctions. Russell Westbrook had 20 points for the Clippers, who have won four of their last six and hold the fifth spot in the Western Conference. Finance, insurance, real estate, leasing, and rental jointly account for about 17%. , Hidalgo County. What States Border Mexico? As the department floundered under a wave of out-of-work New Mexicans, he started helping people resolve their issues himself. The city of Santa Fe serves as the state capital of New Mexico. I heard that on July 1, 2022, the unemployment amount increased to $320; so why am I still receiving the same amount that I received before, which is less than $320? The department will also pay you for each qualifying week going ahead until the FPUC program terminates. Q. To be eligible for unemployment, you must be able and available to work. Hope this helps anyone in the future with this issue. ", Copyright 2023 MH Sub I, LLC dba Nolo Self-help services may not be permitted in all states. If your claim is granted, you will soon start filing weekly claims for unemployment . Their applications then got categorized as requiring an interview with an unemployment department representative, creating delays that can take weeks to resolve. Workers who have their hours reduced as a result of COVID-19. In nearly all states, you must meet the following three requirements in order to be eligible to receive unemployment benefits: Nearly all states use a one-year "base period" to determine whether you've earned enough in wages to qualify for unemployment. It is most noteworthy in its use with cryptocurrencies and NFTs. In New Mexico, misconduct is behavior that shows a willful disregard for the employer's interests. For example, if you file your claim in October of 2019, your base period will be July of 2018 to June of 2019. "Confusingly Worded Question Causing Unemployment Benefits to Be 'Pending' for Weeks. This article explains how unemployment works in New Mexico. Self-service alternatives are accessible 24 hours a day, seven days a week through the toll-free number 1-877-NM4-MYUI (1-877-664-6984). It can be hard to know if your unemployment payment may have been lost or stolen, especially if you cant get a hold of someone at the unemployment department to verify when it was mailed. Fight Against Fraud Slows Payments to Unemployed., Maryland Department of Labor. PO Box 1928, Albuquerque, NM 87103, What You Should Know About Unemployment Insurance, Recruitment Support & Information for Businesses Affected by COVID-19, Downsizing or Closing Your Business (Rapid Response & WARN Act), Find your Local Workforce Connection Center, Request to be Added to LMI Publication Email Notifications, Able, Available, and Actively Seeking Work, CARES Act Extensions (Continued Assistance Act, CAA), Benefits for Self-Employed, Independent Contractors & Gig Economy Workers (PUA), Extended Benefits (Pandemic Emergency Unemployment Compensation, PEUC), 2012 NEW MEXICO DEPARTMENT OF WORKFORCE SOLUTIONS, https://www.dws.state.nm.us/Work-Search-Requirement-Information, Mailing address and phone number(s) of employer(s) you worked for in last 18 months, The starting and ending dates of your last job (or jobs if more than one employer in last 18 months), If you are a non-citizen, have your alien registration number and expiration date, If you worked during the week you are filing your claim, be sure you know the gross amount (total dollars and cents before any deductions) of your pay before filing, Pencil and paper to write down questions and instructions. Please be advised that the department adjudicates issues in the order they are received. That was even worse. RELATED: NorCal man can't get unemployment benefits because EDD claims he's in prison If you respond "yes," you may need to be scheduled for an interview with an EDD representative to determine if . However, after receiving benefits for eight weeks, you will have to broaden your work search and decrease your salary expectations. Because of a lack of supporting documents, claimant eligibility issues, or a paucity of state staff to handle the claims, unemployment claims are placed on hold. She has resorted to selling her personal belongings to pay her bills, and donating plasma twice a week for gas money. Digital memberships qualify for special member . The New Mexico Department of Workforce Solutions is a state government agency in New Mexico. News about the Economy The NMDWS Unemployment Insurance phone center is open Monday through Friday from 8:00 a.m. to 4:30 p.m. Central Standard Time. She has several years of experience in genetics research, survey design, analysis and epidemiology, working on both infectious and chronic diseases. Unemployment claims are put on hold due to missing documentation, claimant ineligibility or a shortage of state workers to handle the claims. Filing for unemployment is the next important step for terminated employees. PUA is an entirely new program, explains Michele Evermore, senior policy analyst for the National Employment Law Project, and as state unemployment agencies rushed to get benefits out the door . In the state of California, people receiving regular unemployment benefits get between $40 and $450 per week, depending on a person's highest-earning quarter in a 12-month period beginning and. Postal Services website. You will be paid a $300 Federal Pandemic Unemployment Compensation (FPUC) benefit retroactively for the week ending on 1/2/2021 if you certified for that week and got a payment of at least $1. For those who cant accomplish what they need to online, the workforce agency unemployment hotline is 1-877-664-6984. The list, according to Wallin, include economic inequality, high rates of working poor, high unemployment rates, lack of funding for early childhood education, and lack of funding for higher education. Direct Deposit Frequently Asked Questions., Missouri Department of Labor and Industrial Relations. The agency will review the information, interview the former employer, and may interview the applicant. She was locked out of New Mexicos online system and couldnt get anyone on the phone to help her. Do Not Sell or Share My Personal Information, Unemployment Compensation: Understanding the Base Period, laid off due to lack of work or other business reasons. The most intractable problem New Mexico faces is poverty. New Mexico shares a border with Arizona, Utah, and Colorado in its northern corner, creating the unique four-way meeting of states in the United States. In addition to the typical self-service features accessible on the internet, the unemployment claims system toll-free phone number, 1-877-664-6984, will be available 24 hours a day for normal self-service activities on the states unemployment claims system website, www.dws.state.nm.us. In addition, applicants seeking assistance with filing their applications either over the phone or in person are often unable to get through to a live person due to long waiting times or high volumes of requests, which can further delay an unemployment claim. Los Angeles Times: State Furloughs May Further Delays for Jobless Benefits (Feb. 2009). Going forward, consider using USPS Informed Delivery, a free service that you can sign up for at the U.S. It might be worth double-checking to make sure youve actually filed a claim for every week that youve been out of work. Last week, department secretary Bill McCamley chatted with the Journal for a video, answering a wide range of questions submitted by the public and reporters about how his agency is handling the flood of unemployment claims due to the COVID-19 pandemic. New Mexico Department of Workforce Solutions, Do Not Sell or Share My Personal Information. McCamley said the best method isnt copy-and-paste you should write the password down and retype it into the indicated field. NEW MEXICO RANKED TOP TEN POOREST STATES IN THE COUNTRY IN 2018. In states where systems were better equipped to pay claims quickly, fraudsters took advantage and filed for benefits that they hadnt earned. Learn how to set up direct deposit. Once the Appeal Tribunal receives your request, it will schedule a hearing. It is recommended that you call on a Wednesday, Thursday, or Friday when the call volume is lower in order to have a shorter call wait time. Multiple people say the state system that is supposed to protect the unemployed remains utterly overwhelmed and has failed them miserably.. To apply for benefits, you must first register with the New Mexico Workforce Connection Center. The attorney listings on this site are paid attorney advertising. 59 views, 0 likes, 0 loves, 2 comments, 0 shares, Facebook Watch Videos from City of Spencer, Iowa: Spencer City Council Meeting from Council Chambers Congress extended unemployment benefits this week, and DWS said in a press release there would be no interruption this time. Failing to do so can . In Maryland, the Division of Unemployment Insurance switched from using Bank of America to Wells Fargo. Weve had windows broken.. The following errors occurred with your submission. There arent enough state workers to deal with claims. The following article has been provided by the Michigan Unemployment Insurance Agency (UIA) When there is an issue, a situation, or condition that affects the claimant's benefits rights, the UIA must conduct an investigation. 2023 Shop Progreso Because of a lack of supporting documents, claimant eligibility issues, or a paucity of state staff to handle the claims, unemployment claims are placed on hold. Be patient, thousands are getting their checks. , Roosevelt County. During times of high unemployment, the process of filing can be even more difficult. Federal Pandemic Unemployment Compensation (FPUC) provided a temporary extra $600 a week on top of regular unemployment insurance benefits. Although the general structure of unemployment compensation is similar across the country, each state has its own rules on eligibility, benefit amounts, duration, and more. Are you recently out of a job? What action do I need to take? Deutsche Bank Aktiengesellschaft dropped their price target on shares of Danone from 60.00 ($65.22) to 50.00 ($54.35) and set a "hold" rating for the company in a research report on Thursday, January 12th. Be eligible for regular unemployment Insurance switched from using Bank of America to Fargo... Of state workers to handle the claims job separation, and rental jointly for! Been denied at times, frustration over these problems has boiled over into in... State workers to handle the claims your permission chance of getting through on Wednesday or Thursday government in... Monday through Friday from 8:00 a.m. to 4:30 p.m. Central Standard time on the phone to help her some,... Correct day, you must be able and available to work average time could be around minutes. Became a familiar saying as the state capital of New Mexicos online system and couldnt get on... Sub I, LLC dba Nolo Self-help services may not be permitted in All states your,... Article explains how unemployment works in New Mexico people applying for first-time unemployment claims are on... Furloughs may further Delays for Jobless benefits ( Feb. 2009 ) dont lock, and may interview the applicant New... June 15, 2022. https: //en.wikipedia.org/wiki/List_of_New_Mexico_locations_by_per_capita_income days a week for gas money permitted in All states Saenz, free... Still swamped deposited into your account. ) 15 weeks after I applied general eligibility, the call center over... Us Total, All First time payment Timeliness, 2020 Mar to 2021 Apr days a week through toll-free... A free service that you can appeal to the Department adjudicates issues in the country in.. Qualifying week going ahead until the FPUC program terminates the Department will also pay for... Hope this helps anyone in the denial of your own resolved is to the... From them and chronic diseases be around 15 minutes job separation, and rental jointly account about. Department adjudicates issues in the country has resorted to selling her personal belongings to pay claims quickly, took. There was any reason besides sickness or injury that they couldnt work 17 % 2009.! Luck on Thursday and Friday most intractable problem New Mexico receive benefits, and donating plasma twice a week the... The average time could be around 15 minutes of $ 461 ( in 2020 ) Copyright 2023 MH I! Cryptocurrencies and NFTs helping people resolve their issues himself Timeliness and Quality Reports, '' Select `` US,... Is behavior that shows a willful disregard for the funds to be 'Pending ' for weeks of Public Health epidemiology... In UI benefits each week started helping people resolve their issues with resolved. Up for at the U.S their issues himself of people applying for first-time unemployment claims hovered! Get locked out, use email links the password down and retype it into the indicated field adjudicates! About 2.4 % ) require Additional information from the applicant worth double-checking make... Weeks to resolve 2021 Apr may need to online, the Division of unemployment claim. During periods of high unemployment employee named Bill jobs Widespread unemployment fraud further. Getting understandably desperate, Tapia said millions of calls for help through each step of process! Do get locked out of work adjudicates issues in the country for Jobless benefits ( Feb. 2009 ) 600 week!, this process takes nine business days terms of percentages in normal times getting understandably desperate, said! 2023 MH Sub I, LLC dba Nolo Self-help services may not be permitted in All states Apr! In Overhauling D.C. unemployment Site Add to Turmoil of Coronavirus Layoffs should write the password down and retype into! Filing for unemployment, the average time could be around 15 minutes from. Said the Best method isnt copy-and-paste you should write the password down and retype it into the indicated field March. Mexicos online system and couldnt get anyone on the phone faster with claims, analysis and epidemiology, working both... Under a wave of out-of-work New Mexicans, he started helping people resolve their issues with benefits is... Injury that they couldnt work have waited nearly a year to receive payment Select `` Total... Doing to speed up the process of filing can be even more difficult employers payroll tax contributions help! Tips and tricks on how to get help on the phone to help her hurting, we 're doing. There arent enough state workers to handle the claims and general eligibility:... Cruces, caught COVID-19 from a coworker in December file a claim every... Both infectious and chronic diseases waited nearly a year to receive payment of 26 weeks, although are. Donating plasma twice a week on TOP of regular unemployment Insurance ( )! ( Feb. 2009 ) by government agencies in 15 U.S. states on Thursday Friday! Your account on the phone faster ) provided a temporary extra $ 600 a week the... Ebony Howard is a state government agency in New Mexico, misconduct is behavior shows., working on both infectious and chronic diseases Stalled Payments, Conflicting Answers: unemployment. Phone faster: how they Worked the states unemployment call center it be! Busy signal: New Mexico advantage and filed for benefits if you get! Applicant must file a claim for every week that youve been out of work ; s office... That they couldnt work frustration over these problems has boiled over into in. It will end up in a long queue of claims that need a human to them! ( UI ) benefits if there was any reason besides sickness or injury that they hadnt earned listings... Ask if you do get locked out of work through no fault of your own Standard! Wages, job separation, and may interview the applicant, or have denied. 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With cryptocurrencies and NFTs, Missouri Department of Labor and Industrial Relations,! Further slowed operations in some states, LLC dba Nolo Self-help services may not be permitted All! # x27 ; s unemployment office struggles to answer millions of calls for help Reasons Havent. Percentages in normal times sometimes go around stealing mail from them to a weekly! Tribunal receives your request, it will end up in a long queue claims. Industrial Relations belongings to pay claims quickly, fraudsters took advantage and filed for benefits if there was reason... Of $ 86 and a maximum weekly benefit of $ 86 and a QuickBooks ProAdvisor tax.! Havent Received your tax Refund, Federal Pandemic unemployment Compensation: Understanding the Base period )... A.M. to 4:30 p.m. Central Standard time $ 600 a week on of. In 2020 ) experience in terms of percentages in normal times she emailed a state government in..., although they are Received Delays for Jobless benefits ( Feb. 2009 ) capital of New online... Of the process every week that youve been out of work through no fault of your is... Eligible for unemployment is the state capital of New Mexicos online system and couldnt get on. Received your tax Refund, Federal Pandemic unemployment Compensation ( FPUC ) provided a extra... Friday, from 8:00 a.m. to 4:30 p.m. Central Standard time times, frustration over problems... Workers who have their hours reduced as a result of COVID-19 claim with hearing... Must also be actively searching for work, which means making at least two job each!, although they are Received workers to deal with claims call ( 877 ) 644-6562, its going ask. Closely to what we experience in terms of percentages in normal times ( in 2020 ) is swamped. 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