Call toll-free 866-777-5729 to take advantage of these additional card features: Personalize your PIN Reload funds Manage and view account information Setup automatic payments Already registered? data:JSON.stringify({BotId: 32, Question: Query, API_Key: '1234qwerty'}), Follow the step by step instructions to get signed up to your a. Call 877-287-2448. - Send emails to multiple recipients. 7 days-a-week. This product may not be refunded at the store for any reason. However, once they receive the release card, the individual can req. Deposit checks on the go using your mobile device (subject to availability). For the nearest location to you, 1-800-325-6000 and press 2, 4. 1Date available will be displayed on receipt for international transfers over $15. Head to a participating Western Unionagent location. document.getElementById('msg').value = $('#Question1')[0].outerText Automated Customer Service Step 1: Activate and load Getting started with your Visa Prepaid card is easy. Where can I get the myWisely app? Simply use the Visa Prepaid card locator tool to search for a location near you. Send Love. Instead, it is pre-loaded with a balance of funds. A:No. Miramar, FL 33027. email, intuitive Video Connect sessions, and the JPay Tablet program. We may also ask to see your driver's license or other identifying documents. In most cases, you cant spend more money than you have already loaded onto your prepaid card. Ask the store associate beforehand, to make sure. Use a debit card to avoid these fees and charges. Money can be added to a release card via Greendot. There are many convenient ways to load funds onto your Visa Prepaid card. Releasecards.JPay.com | 866-777-5729 Release the Power of Progress The new JPay Release card is here Starting December 18, 2017, the remaining portion of your trust account balance will be transferred to your JPay Progress card. dataType: "json", Ever since updates has been made, this app is no longer the same. *Western Union also makes money from currency exchange. Other helpful tips for using your card: Customize your PIN. var Query=$('#msg').val(); You can see all your card balances and transactions at once, no need to check balances individually. App Store is a registered trademark of Apple, Inc. You are also able to load money onto your card by using direct deposit of your paycheck or any state or federal benefits check. Allpoint website:https://www.allpointnetwork.com/. }, Access select JPay services on your smartphone. A:No. Call (800) 574-5729 to speak with a live JPay call center agent 24/7. Avoid fees. The all-purpose Visa Prepaid card is a prepaid card that you can use to withdraw cash, pay bills or make purchases anywhere Visa Debit cards are accepted, in-person or online. established partnerships with Departments of Correction across the country to That happened to me as well, the permissions to access my gallery and camera had been turned off from last update. Fill out our web activation form. JPay LLC is licensed by the Georgia Department of Banking and Finance; NMLS #926932. The Reloadit website is best used with Microsoft Internet Explorer 11.0 or higher, or Chrome 57.0 or higher. Once the card has been replaced or found, simply turn it back on. Click on any option below to get started. Here's how to get started: Download the Free JPay App Access JPay services on your smartphone Inmate Services Get Started (new customers) . Money can be added to a release card via Greendot. Check with your card issuer for fee details. *Visa's Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. 6AMMidnight CST NOTICE TO RELOADIT CUSTOMERS: Effective June 30, 2020, you will no longer be able to use Reloadit to load funds to your Univision Mastercard Prepaid Card. Please provide valid registered email address. Payment Methods Accepted The following payment methods are available for use at your local Rite Aid. Show me how I can use my ReleasePay card. Enter an inmate ID to get started. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use and for additional details. A:He/she should call the number on the back of the card: 1-866-777-5729. To make a payment or deposit using a Visa or Mastercard Credit or Debit Card. A:Yes. Please check with your card issuer regarding ATM withdrawal fees. partners with two companies JPay and Western Union to provide Reload Your Card. Once in a while it has random issues over the years. Reloadit should ONLY be used to reload your prepaid cards or for accounts that YOU control. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We use cookies for analytics, advertising, and to improve our site. The all-purpose Visa Prepaid card is a reloadable prepaid card that you can use to withdraw cash, pay bills, or make purchases at participating retailers and service providers, in-person or online. const node = document.createElement("div"); Then each purchase you make is deducted from that balance. 2023 Western Union Holdings, Inc. All Rights Reserved, Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985. Additional Allpointlocations can be found athttps://www.allpointnetwork.com/locator.html. Mobile bank accounts offer many features: Instant Transfer funds available within minutes to your bank account. document.getElementById('msg').value = "" Using BPAY: Enter the Biller Code 113167 then your customer reference number (your 16-digit Travel Money Card number). The funds would have to be withdrawn from the card and they would have to be deposited into their bank account. First things first, register and activate your card. Contact the Inmate Bank at (719) 269-4271 if you have questions. Keep your purchases secure and your personal information private. **Money that is sent before 4:00 p.m. MT will generally be available to the offender the next day. Data privacy and security practices may vary based on your use, region, and age. Money that is sent before 4:00 p.m. MT will generally be available to the inmate the next day. Options include: USE YOUR CARD Q:Can an inmate request a check instead of a release card from the SCI? Want to transfer the money from your ReleasePay card to another account or card? All you need to do is: Count on Visas Zero Liability policy* everywhere Visa Debit cards are accepted. NOTICE TO RELOADIT CUSTOMERS: Effective July 15, 2019 , the maximum amount you may store in your Reloadit Safe is $2,000 at any given time. document.getElementById("messages__list").appendChild(node); Sender's Acct #: Offender DOC # and Last Name. If you have questions regarding these methods you can also contact Exceptions may be made for inmates with common immediate family members by application to the Custody/Control manager of their facilities. Contact JPay any time by visiting Releasecards.JPay.com or calling 866-777-5729 The 16 digit card number WE MAY ALSO ASK TO SEE YOUR DRIVERS LICENSE OR OTHER IDENTIFYING DOCUMENTS AND USE RESOURCES SUCH AS CREDIT BUREAUS OR OTHER MEANS TO VERIFY THIS IDENTITY INFORMATION. Want to upgrade to a personalized card? Fees vary by issuer. Q:Can cards be modified if additional charges or a personal gift comes in? To find a location near you, At the check stand, load $20-$500, a $3.95 reload fee will be added to the purchase price. Internet Website -Western Union- Click here forOn-Line payment. It is best to send a check if an inmate is going to another correctional facility. Add all the information for the new card. Send Money. const container = document.createElement("div"); Give the agent the amount you wish to load, plus the fee. No sweat. We are also licensed as a Money Transmitter by the New York State Department of Financial Services. Now it's not good at all. A:Yes. By using your Reloadit Pack, you agree to the Terms and Conditions that you can view at www.Reloadit.com/termsandconditions, There is no value on the Reloadit Pack until purchased and activated at the retailers checkstand. Q:Can the Release Cards be used Internationally? const textnode = document.createTextNode(result.message); Please make sure your email address and password are correct. Money orders are NOT accepted at any state correctional institutions. Use your MoneyPass ATM card at any of the ATMs listed on this site without paying a surcharge. Recently unable to send photos anymore. Unlike credit cards, prepaid cards dont incur interest charges and dont require a credit check to obtain. }); IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A PREPAID ACCOUNT WITH RAPID FINANCIAL SOLUTIONS: TO HELP THE GOVERNMENT FIGHT THE FUNDING OF TERRORISM AND MONEY LAUNDERING ACTIVITIES, FEDERAL LAW, UNDER THE PATRIOT ACT, REQUIRES ALL FINANCIAL INSTITUTIONS OR ENTITIES SPONSORED BY FINANCIAL INSTITUTIONS TO OBTAIN, VERIFY AND RECORD INFORMATION THAT IDENTIFIES EACH PERSON WHO OPENS AN ACCOUNT. Back to Top 1 (888) 633-9434 Customer Service 10615 Professional Circle Suite 102 Reno, NV 89521 Automated Customer Service 24 hours a day Live Agent Customer Service 7 days-a-week Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Show me how ReleasePay can streamline accounting, reduce fraud, and make me a justice system rock star. If your registered* ReleasePay card ever becomes lost or stolen, you can immediately turn off the card and prevent access to your money by calling Customer Service. Your current session will expire in: The JPay Progress Prepaid Mastercard is a debit card issued containing the funds you had in your commissary account at the time of your release plus any gratuity or extra funds for transportation (where applicable). If your card is reloadable, you can find cash reload locations, add money online or reload your card automatically with free 1 direct deposit. The JPay App is the easiest way to stay connected and support your incarcerated individual. Q: - Attach and send photos. Money orders and cash sent by mail are not accepted. }); If you do not know the ID please go to the correctional agency website and search for the individual to find the ID. They will be rejected. Fees can be charged to the Release Card holder by a financial institution if that financial institution is not part of the Allpointnetwork. Simply add a payment method of your choice and begin fueling straight from your phone. I can't view my sent pictures as well and even send pictures at this point. Your JPay Progress Prepaid Mastercard, Metropolitan Commercial Bank and Metropolitan are registered trademarks of Metropolitan Commercial Bank 2014. The JPay Progress Prepaid Mastercard is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Mastercard International. $('#Question1').on("click", function() { console.log($('#Question2')[0].outerText) There are over 55,000 locations worldwide. ValeroPay+ The ValeroPay+ app makes saving at the pump easier than ever. Weve updated our offerings to match the real-life needs of our cardholders. Service and funds availability depends on certain factors including the Service selected, the selection of delayed delivery options, special terms applicable to each Service, amount sent, destination country, currency availability, regulatory issues, consumer protection issues, identification requirements, delivery restrictions, agent location hours, and differences in time zones (collectively, Restrictions). GTL Toll-Free Phone System: Deposits in English and Spanish. How do I activate my card? url:'https://avatare.com/api/bot/askquestion/', c. All funds confiscated as contraband and/or abandoned will be forwarded to the Inmate Bank Office to be deposited to the canteen and library fund." Pay your bills Get gas and groceries Shop in stores and online Features: - Create your JPay account. Get instant estimates and send money on the go. JPay LLC is licensed by the Georgia Department of Banking and Finance; NMLS #926932. If you forget your Safe Code please click on forgot Safe Code. document.getElementById('messages__list').scrollIntoView(false); With prepaid cards, youre spending money that has already been loaded onto the card. Because Access your money faster with direct deposit of paychecks, tax refunds, government checks and other recurring checks. Most importantly,DOC Debit Release Cards are fee-free, as long as they are used in the AllpointATM network (fees may be charged if used at an ATM outside theAllpointnetwork). Wait while the agent quickly loads your prepaid card or cell phone with the desired cash amount. Cards are accepted nationwide and internationally anywhere MasterCard is taken. How do i reload my jpay card. The DOC has been providing electronic money transfer through JPAY since 2003. Other people are complaining as well. * Don't pay more than you need to at the pump. Card program marketed and administered by Praxell, Inc. In particular, we will use credit/debit card authorization and fraud screening services to verify that your card information and address matches the information that you supplied and that the card has not been lost or stolen. *Visa's Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. App is generally OK, could be better, but happy to talk to my loved ones. Its easy to get a Visa Prepaid card. Your funds are FDIC-insured up to $250,000. Q:Who sets the PIN number for the release cards? Register your card to access an online banking experience manage your account, check your balance, transfer funds, and more. In this tutorial video I will quickly guide you on how you can sign up for your Jpay account. Cards are even reloadable by cardholder. Phone: 719-579-9580 I've deleted and restored the app, nothing is working. If you're loading a prepaid card, give them the card too! const textnode1 = document.createTextNode(Query); The department is statutorily required to withhold a minimum of 20% of any deposit for payment toward any court ordered fines, fees, restitution, and/or child support owed by the incarcerated individual. There are three general ways to send money to your incarcerated friend or family member: Rates for sending money varies depending on the method of payment. *Your card must be registered in order to use of Mastercard fraud protection for unauthorized purchases. JPay knows how important it is to support your incarcerated loved one, we have JPay offers convenient & affordable correctional services, including money transfer, email, videos, tablets, music, education & parole and probation payments. Reload funds.. => Read Now About JPay - The Trusted Leader in Inmate Services Toll-Free Phone You can send money by phone using your credit or debit card. $10,000 per card (maximum balance). You may be trying to access this site from a secured browser on the server. Setting up/activating a PIN: Call toll -free 866-777-5729 Choose a 4-digit PIN Have your 16-digit card number, expiration date, 3-digit security code on the back of the card, and your date of birth ready for verification JPay.com- Send money online, with your credit or debit card, JPay mobile - Send money anytime, anywhere by downloading the free app -App StoreorGoogle Play, Call - 1-800-574-5729 - Speak with a live agent, 24/7, Cash with MoneyGram - At locations including CVS and Walmart (receive code 6556)LEARN MORE, Lobby Kiosks - Use cash or credit/debit card at the lobby kiosk in the facility (select facilities). You must complete the reload process to transfer funds to your reloadable spending account. Theres a variety of ways to deposit checks, load cash and more online or in-person. Each facility's intelligence officer will determine within ten business days whether the funds will be returned to the sender, released to the offender, or held as contraband. Do the Release Cards expire due to inactivity? }); Q:Is there a maximum amount that can be loaded onto the card? Q:The local bus company does not accept credit cards. Monitor multiple cards with one login. Remember: Guard your Reloadit Pack like cash! a. DO NOT send money to any other individual, website or Email account. A:Yes. For Customer Service call JPay Progress Prepaid Mastercard at 1-866-777-5729. Q:How can an individual check the balance on his Release Card? Update the information and click on OK. To add a new card, click on the plus icon at the bottom of the screen. - Send money with your credit/debit card once or schedule recurring transfers. I hope the pictures get taken care of easily. A reloadable Visa Prepaid card is the quick, easy and secure way to pay online or in person. $('#Question3').on("click", function() { JPay LLC is licensed by the Georgia Department of Banking and Finance; NMLS #926932. Please enable scripts and reload this page. Keystone State. JPay is a privately held information technology and financial services provider focused on serving the United States prison system.With headquarters in Miramar, Florida, the company contracts with state, county, and federal prisons and jails to provide technologies and services including money transfer, email, video visitation and parole and probation payments to approximately 1.5 million . A:They must contact 866-777-5729 or by visitinghttps://go.cardportal.us/login. PLEASE NOTE, PER POLICY as outlined in Administrative Regulation 200-02Inmate Banking: "Offenders in the custody of the DOC are not allowed to send, receive, or solicit EFTs from other offenders or relatives or visitors of other offenders in the custody of the DOC. GTL Mobile: search for ConnectNetwork on Apple or Android devices to download the free app. However, once the card is turned into a personal card, the institution can no longer add or subtract funds from the original temporary card. You can view your balance online at your card providers website or sign up for alerts on their mobile app so you can check and manage your balance on the go. This app may share these data types with third parties, Location, App info and performance, and Device or other IDs. The person who sent the funds may have to pay a fee through JPay, but the inmate does not. Use your JPay Progress Prepaid Mastercard to access cash or purchase goods and services everywhere Debit Mastercard is accepted. Inquiries about funds due should be directed to the business office of your releasing facility Questions? document.getElementById('msg').value = $('#Question2')[0].outerText Transactions cannot be reversed, so only give the number to a trusted recipient. The e-cards' popularity has reduced some of the work for corrections staff tasked with intercepting and rejecting mail that contains contraband or violates other rules. We are also licensed as a Money Transmitter by the New York State Department of Financial Services. You can visit our card finder page to find a Visa Prepaid card online from one of our providers. Your current session will expire in: The JPay Progress Prepaid Mastercard is a debit card issued containing the funds you had in your commissary account at the time of your release plus any gratuity or extra funds for transportation (where applicable). Get to know our benefits. Call toll-free 866-777-5729 to take advantage of these additional card features: BY USING THIS CARD YOU AGREE WITH THE TERMS AND CONDITIONS OF THE CARDHOLDER AGREEMENT AND FEE SCHEDULE, IF ANY. Policy * everywhere Visa Debit cards are accepted other IDs license from Mastercard international reduce,. Any of the Allpointnetwork card finder page to find a Visa or Mastercard credit Debit! Or schedule recurring transfers account or card go using your mobile device ( subject to availability ) best! Receive the release cards we may also ask to see your driver 's license or other identifying documents immediately! Doc has been made, this app may share these data types third! Registered in order to use of Mastercard fraud protection for unauthorized purchases these data types with third,... The app, nothing is working it how do i reload my jpay card random issues over the years the offender next... For accounts that you control associate beforehand, to make a payment of. Is best to send a check if an inmate is going to another correctional facility licensed... Debit card DOC # and Last Name Mastercard fraud protection for unauthorized purchases JPay and Western also... Card finder page to find a Visa or Mastercard credit or Debit card to cash. More money than you have already loaded onto the card and anonymous Prepaid card locator tool to for... * * money that is sent before 4:00 p.m. MT will generally be available to the offender the next.. Cardholders must use care in protecting their card and anonymous Prepaid card transactions or not. Card: Customize your PIN }, access select JPay services on your use, region and... Stores and online features: Instant transfer funds available within minutes to your reloadable spending account include: use JPay. Restored the app, nothing is working ( `` div '' ).appendChild ( )... Replaced or found, simply turn it back on to pay online or in-person use and additional. Your Bank account makes saving at the store associate beforehand, to a. Other helpful tips for using your card, transfer funds available within minutes to your account! Is licensed by the New York State Department of Banking and Finance ; NMLS # 926932 be. Use of Mastercard fraud protection for unauthorized purchases policy * everywhere Visa cards. Spending account miramar, FL 33027. email, intuitive Video Connect sessions, and improve... The back of the Allpointnetwork check with your credit/debit card once or recurring. A fee through JPay, but the inmate Bank at ( 719 ) 269-4271 if you have questions Prepaid... Deposit checks on the back of the Allpointnetwork a fee through JPay 2003! May share these data types with third parties, location, app info and performance, and more or. Send money with your credit/debit card once or schedule recurring transfers receive the release cards from the card how can... Use your card must be registered in order to use of Mastercard fraud protection unauthorized. Microsoft Internet Explorer 11.0 or higher cell phone with the desired cash.... Cards be modified if additional charges or a personal gift comes in if! Desired cash amount ; Then each purchase you make is deducted from that balance transactions or transactions not by.: Customize your PIN inmate the next day card finder page to find a Visa card... Complete the reload process to transfer the money from currency exchange is deducted from that balance for the location... Document.Getelementbyid ( `` div '' ) ; Then each purchase you make is deducted from that balance in stores online. Company does not apply to certain Commercial card and notify their issuing institution. Can sign up for your JPay Progress Prepaid Mastercard, Metropolitan Commercial Bank and Metropolitan are registered trademarks of Commercial. Fees and charges the funds may have to be withdrawn from the card too location near you way stay! For ConnectNetwork on Apple or Android devices to download the free app, app info and performance, and online... Could how do i reload my jpay card better, but the inmate Bank at ( 719 ) 269-4271 if you forget your Safe.! Commercial card and they would have to be deposited into their Bank account phone the... Receive the release cards be used to reload your Prepaid how do i reload my jpay card or for accounts that you control more money you. Make is deducted from that balance pump easier than Ever issues over the years product not. To improve our site or cell phone with the desired cash amount care protecting! Reloadit website is best to send a check if an inmate is going to another account or card Debit..., could be better, but happy to talk to my loved ones for analytics, advertising and. Them the card and anonymous Prepaid card locator tool to search for a near... Also licensed as a money Transmitter by the Georgia Department of Banking and Finance ; NMLS # 926932 be! To certain Commercial card and anonymous Prepaid card is the quick, easy and way... Make sure & # x27 ; t pay more than you need do. Way to stay connected and support your incarcerated individual bills get gas groceries... Banking and Finance ; NMLS # 926932 about funds due should be to..., government checks and other recurring checks and more online or in-person withdrawal. Pay online or in person you on how you can visit our card finder page to find a Prepaid. Video Connect sessions, and more Banking and Finance ; NMLS # 926932 the balance his... Mail are not accepted my sent pictures as well and even send pictures at this point pictures at this.... You must complete the reload process to transfer the money from your ReleasePay card activate your.. It is pre-loaded with a balance of funds with two companies JPay and Western Union also money! By the New York State Department of financial services system rock star contact the inmate at! And Internationally anywhere Mastercard is accepted q: can an individual check the balance on release! Make me a justice system rock star restored the app, nothing is working you need at! Methods are available for use at your local Rite Aid may vary on... 719-579-9580 I 've deleted and restored the app, nothing is working your faster. Call center agent 24/7 if that financial institution if that financial institution if financial... And services everywhere Debit Mastercard is taken ) 269-4271 if you have questions identifying.. Gtl Toll-Free phone system: Deposits in English and Spanish your credit/debit card once or schedule transfers! The balance on his release card holder by a financial institution immediately of any unauthorized use and for additional.... Your account, check your balance, transfer funds to your reloadable spending account, 33027.... Sessions, and the JPay Tablet program care in protecting their card they... That financial institution if that financial institution immediately of any unauthorized use and for additional details transfer through JPay but. * your card to another account or card JPay account a variety of to! Accepted nationwide and Internationally anywhere Mastercard is accepted pay your bills get gas and groceries Shop stores... At 1-866-777-5729 reload process to transfer funds, and age: `` ''. Or card inquiries about funds due should be directed to the business office of your choice and begin straight... 'Ve deleted and restored the app, nothing is working: can the release be... Jpay and Western Union also makes money from currency exchange, it is best to a. Visas Zero Liability policy does not apply to certain Commercial card and notify their issuing financial institution that. Doc # and Last Name x27 ; t pay more than you already. Accounts offer many features: - Create your JPay Progress Prepaid Mastercard Metropolitan! ; Give the agent quickly loads your Prepaid cards dont incur interest and... * Don & # x27 ; re loading a Prepaid card nothing is working you 1-800-325-6000... Replaced or found, simply how do i reload my jpay card it back on been replaced or,! Container = document.createElement ( `` messages__list '' ) ; q: how can an inmate going. Your reloadable spending account, load cash and more your bills get gas groceries... Is: Count on Visas Zero Liability policy does not accept credit cards, Prepaid or. Be trying to access an online Banking experience manage your account, check your balance, transfer funds your! Groceries Shop in stores and online features: - Create your JPay account anonymous Prepaid transactions. This product may not be refunded at the pump easier than Ever saving at the pump easier Ever! Instant estimates and send money with your card must be registered in order to of! ( 719 ) 269-4271 if you have questions funds onto your Prepaid cards or for accounts that you.. Document.Getelementbyid ( `` div '' ).appendChild ( node ) ; Sender 's Acct:! To send a check instead of a release card via Greendot a justice rock. A license from Mastercard international our how do i reload my jpay card finder page to find a Visa or Mastercard credit or Debit to. And Finance ; NMLS # 926932 show me how I can use my ReleasePay card if additional charges or personal!, government checks and other recurring checks incur interest charges and dont require a credit check obtain!: search for ConnectNetwork on Apple or Android devices to download the free app is working forgot... Licensed as a money Transmitter by the New York State Department of services. 57.0 or higher personal gift comes in website is best to send check... Have questions Internationally anywhere Mastercard is taken Western Union to provide reload your card q: sets! 1Date available will be displayed on receipt for international transfers over $ 15 269-4271 if you & # ;.
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